Consumer Health Data Privacy Policy
Effective Date: November 13, 2026
This Consumer Health Data Privacy Policy (“Policy”) supplements FLO Pilates’ (“FLO,” “we,” “us,” or “our”) App Privacy Policy and applies to consumer health data protected under Washington’s My Health My Data Act (RCW Chapter 19.373) and Nevada’s Consumer Health Data Privacy Law (NRS Chapter 603A).
This Policy describes FLO’s collection, use, and sharing of consumer health data and the rights available to consumers under applicable laws. For general privacy practices, including data security, retention, advertising, and other personal information, please refer to FLO’s App Privacy Policy.
1. Categories of Consumer Health Data We Collect
Depending on the features used, FLO may collect or process the following categories of consumer health data:
- Fitness and Activity Information: Height, weight, activity levels, exercise history, fitness goals, steps, distance, calories burned, and related fitness metrics.
- Nutrition Information: Age, sex-related information used for nutritional calculations, dietary preferences, weight-management goals, and other information provided for nutrition features.
- Calculated Wellness Information: Estimated calorie requirements, macronutrient targets, and other nutrition or fitness-related estimates.
- Connected Health-App Information: Information received from supported health or fitness applications when authorized by the user.
These categories may constitute consumer health data where they identify or reveal information about a consumer’s physical or mental health.
2. Sources and Purposes of Collection
FLO obtains consumer health data directly from users, through their use of FLO’s fitness and nutrition features, from calculations generated using their information, and from authorized health-app integrations.
FLO processes this information to provide requested fitness and nutrition services, generate calorie and macronutrient estimates, personalize wellness features, monitor activity and fitness progress, and maintain the functionality of these services.
Collection and processing are subject to applicable consent requirements and exceptions under Washington and Nevada law.
3. Sharing of Consumer Health Data
a. Categories of Consumer Health Data Shared
FLO may share any of the categories of consumer health data described in this Policy, where permitted by applicable law. Such information may be shared with your consent, as necessary to complete transactions or provide products or services you have requested, or for other purposes disclosed in this Policy, subject to applicable consent and authorization requirements.
b. Categories of Third Parties with Whom Consumer Health Data Is Shared
FLO may share consumer health data, where permitted by applicable law, with third-party service providers and business partners, including those providing advertising, marketing, analytics, and technology services; governmental and regulatory authorities; legal and professional advisers; and purchasers of or successors to FLO’s business or assets, subject to applicable legal requirements and consumer health-data protections.
4. Consumer Rights
Subject to applicable law, eligible Washington and Nevada consumers may:
- Confirm whether FLO collects, shares, or sells their consumer health data.
- Access their consumer health data.
- Request deletion of their consumer health data.
- Withdraw consent to the collection or sharing of their consumer health data.
- Request information concerning third parties and affiliates with whom their consumer health data has been shared or sold.
- Exercise other consumer health-data rights provided by applicable law.
Washington consumers may also request the contact information or online contact mechanisms of applicable third parties and affiliates.
5. Privacy Requests and Appeals
Consumers may exercise their rights by contacting FLO through:
Email: support@pilatesflo.com
Website: pilatesflo.com/pages/contact
FLO will respond to requests within the timeframes required by applicable law, subject to permitted extensions and exceptions.
If FLO declines a request, eligible consumers may appeal by contacting the same email address and identifying their request as a Consumer Health Data Privacy Appeal.
FLO will review appeals and provide responses as required by applicable law. Where applicable, consumers may also contact the Washington or Nevada Attorney General.
6. Changes to This Policy
FLO may update this Policy to reflect changes in its consumer health-data practices or applicable laws.
Where legally required, FLO will provide additional disclosures and obtain affirmative consent before collecting, using, or sharing new categories of consumer health data, sharing with additional recipients, or processing such data for new purposes.
7. Contact Information
For questions regarding this Consumer Health Data Privacy Policy or FLO’s consumer health-data practices, please contact:
FLO Pilates
Email: support@pilatesflo.com
Website: pilatesflo.com
This Policy supplements FLO’s App Privacy Policy. Where applicable Washington or Nevada consumer health-data laws provide additional protections, those legal requirements govern.