Yes. Every purchase of the Flo Reformer includes access to our companion app, which features a full library of guided reformer workouts.

At the moment, the app is only available to customers who purchase a Flo Reformer. We may offer a standalone subscription in the future.

You’ll get access to full-body Pilates routines, beginner tutorials, advanced sculpt classes, and targeted flows (core, glutes, posture, and more). New workouts are added regularly.

Absolutely. Our programs are designed for all levels. You can start with fundamentals and move at your own pace toward more advanced sessions.

The Flo app works on iOS and Android phones and tablets. You can also cast workouts to your smart TV.

Yes. All of our instructors are certified Pilates professionals with experience in teaching both in-person and digital classes.

You’ll receive a 14-day free trial when you start your subscription. After that, you’ll be charged $98/year unless you cancel before the trial ends.

When you sign up, you get unlimited access to all Flo app features for 14 days—completely free. If you don’t cancel during that time, your subscription will automatically begin, and you’ll be charged $98/year.

WYou can cancel or pause anytime in your Flo account settings.Need help or want to make sure it’s done right away? Just contact us, and we’ll take care of it immediately. If you cancel during the trial, you won’t be charged. If you cancel after the trial, you’ll keep access through the end of your current billing period.

If you cancel before the 14-day trial ends—either through your account settings or by contacting us—you won’t be charged. You’ll continue to have access until the end of your trial period.

Yes. Whether you cancel during the trial or a paid billing cycle, your access will continue until the end of that period. After that, access to premium content will end unless you restart your subscription.

The Flo Reformer is built to support up to 300 lbs (136 kg). It’s designed with reinforced materials and a stable frame for safe, everyday use.

Yes. Whether you’re doing slow control-based moves or more dynamic flows, the board remains stable and secure — even under full resistance settings.

The reformer is best suited for users between 5'0" and 6'3". Adjustable straps and foot bars help tailor the experience for different heights.

Most users outside the average height range find the board comfortable after minor strap or pad adjustments. If you’re unsure, reach out to our team and we’ll help fit it to your needs.

When unfolded, the Flo Reformer measures 41.5" in length, 15.5" in width, and 1.8" in height.

When folded, it measures 20.75" in length, 15.5" in width, and 3.6" in height.

It weighs approximately 10.9 lbs, making it easy to move and store.